Frequently Asked Questions
Everything you need to know about shopping with Studio Celine W.
What is the typical lead time for furniture orders?
Most of our handcrafted furniture pieces are made to order. Please allow 4-6 weeks for production, plus an additional 1-2 weeks for specialized white-glove delivery.
Do you offer international shipping for home decor?
Yes, we ship our smaller home decor items and textiles worldwide. Shipping rates and delivery times are calculated at checkout based on your location and the weight of the items.
What is your return policy for home goods?
We offer a 30-day return window for most decorative items in their original condition. Please note that custom-made furniture and final sale items are non-returnable unless they arrive damaged.
How can I track the status of my shipment?
Once your order has been dispatched, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Are the materials used in your products sustainably sourced?
At Studio Celine W, we prioritize ethical craftsmanship. We use FSC-certified wood, organic textiles, and eco-friendly packaging whenever possible to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay for larger home investments.